What are the 5 skills communication skills?What are 7 C’s of effective communication?

What are the 5 skills communication skills?What are 7 C’s of effective communication?

Communication is a fundamental aspect of human interaction, allowing us to convey ideas, thoughts, and emotions. Effective communication skills are essential in various aspects of life, from personal relationships to professional success. In this article, we’ll delve into the five key communication skills that contribute to effective communication and explore the concept of the 7 C’s of communication.

Communication skills are more than just talking; they involve various elements that contribute to successful interactions. Whether you’re engaging in a conversation with a friend or delivering a presentation to a large audience, honing these skills can greatly enhance your effectiveness.

Skill 1: Active Listening

Active listening involves not only hearing the words being spoken but also understanding the speaker’s emotions and intentions. It’s about being fully present in the conversation, asking clarifying questions, and showing that you’re genuinely interested.

Skill 2: Clear and Concise Expression

Getting your point across in a clear and concise manner is crucial. Avoiding jargon and using simple language ensures that your message is easily understandable. Be organized in your thoughts to present ideas coherently.

Skill 3: Empathy and Understanding

Empathy involves putting yourself in the other person’s shoes, understanding their perspective, and acknowledging their feelings. This skill fosters a deeper connection and helps in resolving conflicts.

Skill 4: Nonverbal Communication

Nonverbal cues, such as facial expressions, gestures, and body language, play a significant role in communication. They can reinforce, contradict, or emphasize the words you’re saying.

Skill 5: Feedback and Adaptability

Providing constructive feedback is vital for effective communication. It helps in improvement and growth. Additionally, being adaptable to different communication styles ensures that your message reaches its intended audience.

The 7 C’s of Effective Communication

The 7 C’s provide a framework for ensuring your communication is clear, concise, and impactful:

Clarity: Your message should be straightforward and easy to understand.

Conciseness: Avoid unnecessary details and be brief while conveying your message.

Coherence: Arrange your ideas logically to maintain a flow in your communication.

Consistency: Ensure your message aligns with your actions and previous communication.

Courtesy: Show respect and politeness to your audience, fostering a positive atmosphere.

Credibility: Build trust by delivering accurate and reliable information.

Cultural Sensitivity: Be aware of cultural differences to communicate effectively in diverse settings.

Putting It All Together: Practicing Effective Communication

To become a proficient communicator, it’s important to blend these skills seamlessly. Recognize the context of your communication, whether it’s a casual chat or a formal presentation, and adapt your approach accordingly.


Mastering the art of communication is a journey that involves continuous learning and practice. By honing the five key communication skills—active listening, clear expression, empathy, nonverbal cues, and adaptability—you can navigate various situations with confidence. Implementing the 7 C’s of effective communication further enhances your ability to convey messages that resonate.

More info: Importance of communication skills