Ubisoft’s Botched ‘Division 2’ Update
Ubisoft’s perfectly-acquired shooter, ‘The Division 2’, lately faced a major setback as the builders botched a roll-out of a vital take care of. The botched update resulted in the game’s inability to acquire more updates.
What went erroneous?
The update in dilemma was for a resolve that dealt with the game’s loot distribution. Lots of admirers had complained that the activity was not furnishing ample of the game’s coveted weapons and gear, and the update was meant to address this challenge.
On the other hand, upon rolling out the fix, Ubisoft faced in the vicinity of-instant backlash as the majority of gamers reported viewing no indicators of the issue currently being settled or any advancements to the loot drop price.
Producing matters even worse
The situation got even worse as shortly just after the resolve was deployed, players started reporting that they were being unable to start the video game at all.
The root of the difficulty was traced back to the botched update which experienced broken the game’s means to even get subsequent updates.
By this time, players had been locked out from currently being able to participate in the sport for all over 3 times.
Turning it all over
Reacting to the responses from the gaming group, Ubisoft proceeded to:
- Challenge a hotfix: A hotfix that resolved the update-blocking issue was rapidly deployed.
- Handle the loot distribution issues: The developers applied a new loot drop price that was to resolve the problem.
- Deliver refunds and compensation: With the video game staying out of the blue unavailable and had been presented refunds and in-recreation credits as payment.
Ubisoft managed to not only get the video game again up and running in a timely manner, but also, deal with their players’ loot concerns by enhancing on their preceding update.